The Dos and Don’ts of Speaking to Your Insurance Company After a Car Accident in Georgia

The Dos and Don’ts of Speaking to Your Insurance Company After a Car Accident in Georgia

After getting in a car accident in Georgia, you’ll likely have to deal with both your and the other driver’s auto insurance companies to recover the compensation you deserve. Unfortunately, auto insurance companies aren’t on your side – even the one you have a policy with.

When speaking to auto insurance adjusters, it’s important to follow specific dos and don’ts to protect your right to seek compensation for medical expenses and lost wages. If you say the wrong thing to an insurance adjuster, it could result in them denying your claim or reducing the money they offer you.

Things to Do When Speaking to an Insurance Adjuster After a Car Accident

Some of the things you should do when speaking to an insurance company representative after a car accident in Georgia are:

• Ask for the Insurance Adjuster’s Name – You should always ask for the insurance adjuster’s name and contact information so you can speak to the same person if you need to contact them again. This can make your case go more smoothly, as you won’t need to explain things to a new insurance employee each time.
• Politely Decline to Answer Questions – You should avoid answering the insurance adjuster’s questions until after speaking to your lawyer. The insurance adjuster’s job is to get you to say something they can use against you, and your lawyer can advise you about what you should say.
• Direct the Insurance Adjuster to Your Lawyer – If you already have a lawyer, you can direct the insurance adjuster to your lawyer for the answers to any questions they have. Car accident lawyers have extensive experience in dealing with insurance companies.

Things Not to Do When Speaking to an Insurance Adjuster After a Car Accident

If an insurance company representative reaches out to you after your Georgia car accident, you should avoid the following:

• Do Not Discuss Your Injuries – Avoid discussing your injuries with the insurance adjuster. They may take what you say out of context, or you may not fully understand the extent of your injuries and unintentionally downplay them. This can lead to the insurance company disputing whether your medical treatments are necessary or related to the accident.
• Do Not Provide a Statement – Avoid providing a recorded statement about the accident. The insurance adjuster will meticulously comb through your statement to identify any inconsistencies in your story and use them as an excuse to deny your claim or reduce your compensation.
• Do Not Speculate About the Accident – Don’t speculate about the accident, including guessing about how the collision occurred. Stick to the facts and let the facts speak for themselves. You likely don’t have the full picture, and your speculation could harm your case.

Contact Our Georgia Car Accident Lawyers

If you were injured in a Georgia car accident, call Kaufman Injury Law at (404) 355-4000 or contact us online for a free initial consultation. One of our experienced car accident lawyers will review your case, explain your legal options, and deal with the insurance companies on your behalf.